1–3
Days — Nairobi
3–7
Days — Rest of Kenya
FREE
Over KSh 15,000
7–14
Days — International
Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation with your order details immediately after placing your order, and a shipping notification once your parcel is dispatched.
Delivery Within Kenya
Nairobi & Environs
1–3 business days — KSh 500
Same-day delivery available in select areas — contact us to check.
Rest of Kenya
3–7 business days — KSh 500
Via G4S, Fargo, or Posta Kenya depending on your location.
Free shipping on all Kenya orders above KSh 15,000.
East Africa & Regional Delivery
We ship to Uganda, Tanzania, Rwanda, and other East African countries. Delivery typically takes 5–10 business days.
Regional shipping rate
KSh 1,500
Import duties and taxes for your country are the responsibility of the recipient.
International Shipping
We ship worldwide! International orders typically arrive within 7–14 business days depending on your location and local customs.
International shipping rate
KSh 3,000
International customers are responsible for any import duties, taxes, or customs fees charged by their country.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation with a tracking number (where available). You can use this to monitor your delivery progress.
If you have not received your tracking information within 3 business days of placing your order, please contact us and we'll look into it right away.
Damaged or Missing Items
If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with photos of the packaging and items. We will resolve the issue promptly at no extra cost to you.